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CASE STUDY:
Mercer Restaurants
Case Study: How a Broker Helped Mercer’s Restaurants Reduce Turnover with Fundamental Care®
Mercer’s Restaurants, a collection of four diverse dining establishments in Arizona, faced a growing challenge: high turnover in management positions due to a lack of affordable health benefits.
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With traditional insurance plans proving too costly for small businesses, Mercer’s needed a flexible, affordable solution that could attract and retain top talent while being easy to implement and manage.
The Problem
Traditional BUCA offerings were too expensive, especially with low expected employee participation. Mercer’s needed a simple, cost-effective way to offer valuable benefits employees could actually use.
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The Broker Solution
A broker introduced Mercer’s to the Fundamental Care Limited Day (FCLD) Plan, which featured:
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Guaranteed Issue (no underwriting)
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No Deductibles, just Copays
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Low Premiums & Participation Requirements
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Easy Admin via Broker & Employer Portal
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The Results
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30% Drop in Turnover
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Improved Recruiting
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Life-Saving Coverage for one head chef
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Stronger Broker-Client Relationship
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Why Brokers Choose Coterie
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Exclusive plans for hourly & part-time workers
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Low barriers to entry
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Real-time broker tools
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Full sales & implementation support
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