Question 1

What to do at doctor's office or urgent care visit?

Accepted Answer

Show your ID Card to the front office staff Have staff call 800.565.6053 to verify coverage Pay $10 office visit prepay at the time of visit Have doctor bill the insurance company on your behalf

Question 2

Visit a doctor by phone or video at no cost to you!

Accepted Answer

24/7 access to consult with licensed physician $0 consult fee and unlimited visits for all family members Doctor can write prescriptions when applicable Click on the MDLIVE logo or call: 888.976.0802

Question 3

See a network doctor or facility in the U.S. for greater savings!

Accepted Answer

You can see ANY doctor or hospital of your choice and the insurance plan will pay the same level of benefits - no penalties However, if your doctor or hospital is part of the First Health Network, you will also receive discounts on their billed charges Click on the First Health logo to find a provider near you

Question 4

Receive care at a Medical Center in Mexico for greater savings!

Accepted Answer

Included in medical plans with BA&IS logo on ID Card Quality care Lower costs than typical U.S. hospitals Access to 6 medical providers in Mexico in convenient border-city locations: ​ Hospital Mexico: Tijuana, Baja California. ProMed Medical Group: Mexicali, Baja California.  Hospital of Socorro: Nogales, Sonora.  Santa Margarita Hospital: San Luis Río Colorado, Sonora.  Mexican American Hospital: Nuevo Laredo, Tamaulipas.  Medical Center of Specialties: Ciudad Juárez, Chihuahua.

Question 5

Prescription Benefit.

Accepted Answer

Depending on the medical plan you enrolled in, you will have either: A copay prescription benefit for generic and brand name drugs through DataRx or MedalistRx; or A discount prescription program for savings off the price of generic and brand name prescription medication. Present your ID Card to the pharmacist to utilize your benefit

Question 6

Member assistance program to help with everyday issues and stress.

Accepted Answer

Access to licensed counselors Resources and referrals for issues related to work, family, mental health, substance abuse, and overall well-being Unlimited telephone consultations and up to 3 face-to-face visits Call the number on your ID Card

Question 7

Association member benefits with lifestyle programs, discounts, and savings."

Accepted Answer

As a member of: Association for Better Health, Service Industry Trade Alliance, National Association of Financial Industry Professionals Access to health and wellness tools, resources, and benefits Discounts and savings on consumer goods, travel, cash-back shopping, and everyday items. Click on the appropriate logo and enter the Member Access Code provided in your association welcome kit

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