What to do at doctor's office or urgent care visit?

• Show your ID Card to the front office staff

• Have staff call 800.565.6053 to verify coverage

• Pay $10 office visit prepay at the time of visit

• Have doctor bill the insurance company on your behalf

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Visit a doctor by phone or video at no cost to you!

• 24/7 access to consult with licensed physician

• $0 consult fee and unlimited visits for all family members

• Doctor can write prescriptions when applicable

• Click on the MDLIVE logo or call: 888.976.0802

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See a network doctor or facility in the U.S. for greater savings!

• You can see ANY doctor or hospital of your choice and the insurance plan will pay the same level of benefits - no penalties

• However, if your doctor or hospital is part of the First Health Network, you will also receive discounts on their billed charges

• Click on the First Health logo to find a provider near you

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Receive care at a Medical Center in Mexico for greater savings!

• Included in medical plans with BA&IS logo on ID Card

• Quality care

• Lower costs than typical U.S. hospitals

Access to 6 medical providers in Mexico in convenient border-city locations: ​

1. Hospital Mexico: Tijuana, Baja California.
2. ProMed Medical Group: Mexicali, Baja California.
3. Hospital of Socorro: Nogales, Sonora.
4. Santa Margarita Hospital: San Luis Río Colorado, Sonora.
5. Mexican American Hospital: Nuevo Laredo, Tamaulipas.
6. Medical Center of Specialties: Ciudad Juárez, Chihuahua.

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Prescription Benefit.

Depending on the medical plan you enrolled in, you will have either:

• A copay prescription benefit for generic and brand name drugs through DataRx or MedalistRx; or

• A discount prescription program for savings off the price of generic and brand name prescription medication.

Present your ID Card to the pharmacist to utilize your benefit

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Member assistance program to help with everyday issues and stress.

• Access to licensed counselors

• Resources and referrals for issues related to work, family, mental health, substance abuse, and overall well-being

• Unlimited telephone consultations and up to 3 face-to-face visits

• Call the number on your ID Card

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Association member benefits with lifestyle programs, discounts, and savings.

• As a member of: Association for Better Health, Service Industry Trade Alliance, National Association of Financial Industry Professionals